Well here we have a fairly rare case of a broken remote and a not at all rare case of good Nintendo customer service. Tobias regales us all with tales of flying remotes and excellent customer service...

"My friend's first day playing the Wii, and we were playing Wii Sports Tennis. Yup, same way all the stories start. He got sweaty after having played quite a while, as well as riled up. One big swing later, the remote is on the far side of the dining room (us playing in the living room) with the batteries scattered across the floor. The first thing we did was put it back together and make sure it worked. The B button had started sticking some. It happened again while I was there playing and we managed to get it unstuck with a screwdriver.

I contacted Nintendo and talked to a Product Support Rep. He is sending out a new controller, free of charge, and is not requesting the other one to be sent back! Now -that- is good service! I had offered to show the pictures but he said it wasn't necessary, so instead, I show them to you guys. -Tobias"